With our Proactive and real time monitoring software, we can easily be alerted to 99% of the problems that occur on both Server and workstations at any time of day.
If you are a subscriber to our Support+ Subscription and you have a major problem which we think will affect your business then we will try our very best to be there as close to YOUR opening hours (unless previously arranged) as possible to reduce the amount of downtime caused.
Some of the typical errors we find and fix before they become problematic are:
- Hard Disk Faults - We have backed up and replaced data on a failing drive before it completely broke!
- Important Services Stop Working - E.g. When Exchange stops working, we can quickly log in, get it working before you even notice anything is wrong!
- Software Inventory - From one location we can monitor what software is being used on the network